Service

The business area SERVICE offers a wide range of consulting and support services for network operators, service providers, system houses and manufacturers, all provided by Suconi service GmbH.

The flexible and customer-oriented approach to challenging services guarantees top customer satisfaction with performed planning, installation, rollout, management and fault clearance services.

The business area SERVICE targets at customers in Central Europe, primarily in Germany, working across various network access systems and operating a 24-7 technical inbound call centre.

Service overview

  • High-level support and consulting for network & infrastructure of carrier networks, enterprises and home, including laboratory research and training
  • 24-7 service desk & support desk, network monitoring, installations, fault clearance, IT hardware service and repair
  • On-site infrastructure services: assembling, rebuilding, extension of the sites; uninterruptible power supply (UPS) and battery services, copper and fibre cabling

Outlook

The services offered by Suconi perfectly complement the business area SYSTEMS and its products. In the future both business areas will collaborate closely to create a seamless customer experience.

More at suconi.com

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